CULTURAL COMPETENCE RESOURCES

A Patient-Centered Guide to Implementing Language Access Services in Healthcare Organizations

http://www.omhrc.gov/templates/content.aspx?ID=4375&lvl=2&lvlID=107
The guide is intended to help healthcare organizations implement effective language access services to meet the needs of their limited-English-proficient patients and increase their access to health care.

Children's Defense Fund (CDF) Disparities in Children's Health

http://www.childrensdefense.org/site/PageServer?pagename=healthy_child_disparities
Minority children in the United States — Black, Latino, Asian, Pacific Islander, American Indian — are more likely to be uninsured than White children. This disproportionate lack of health coverage has consequences for children's health, growth, and development from before birth through adolescence and into adulthood. The CDF encourages preventive investment before children get sick or into trouble, drop out of school, or suffer family breakdown.

Choosing and Adapting Culturally and Linguistically Competent Health Promotion Materials from National Center for Cultural Competence

http://www11.georgetown.edu/research/gucchd/nccc/documents/Materials_Guide.pdf

The purpose of the document is to provide guidance on how to ensure that health promotion materials reflect the principles and practices of cultural and linguistic competence. The guide aims to assist groups in making appropriate choices among existing materials, as well as to provide recommendations to adapt such materials for use in health promotion efforts.

Cultural and Linguistic Competence Policy Assessment and Guide

http://www.ahrq.gov/path/compath.htm
The Cultural Competence and Linguistic Competence Policy Assessment was developed by the National Center for Cultural Competence at the request of the Bureau of Primary Health Care, Health Resources and Services Administration, US Department of Health and Human Service to assist community health centers to advance and sustain cultural and linguistic competence.

Cultural and Linguistic Competency by the Agency for Healthcare Research and Quality

http://www.ahrq.gov/path/compath.htm

The Agency for Healthcare Research and Quality offers several resources for improving cultural and linguistic competency in delivering health care, including Setting the Agenda for Research on Cultural Competence in Health Care, Evidence-based Clinical Practice; Oral, Linguistic, and Culturally Competent Services: Guides for Managed Care Plans; and Health Literacy and Cultural Competency Browse.

Cultural Competence

http://www.nlada.org/Training/Train_Civil/Equal_Justice/2004_Materials/020_2004_Handout1

The web site provides definitions and related information on cultural competence.

Cultural Survival

http://www.culturalsurvival.org/

The web resource promotes the rights, visions, and voices of indigenous peoples.

Demographics and Health Care Access and Utilization of Limited-English-Proficient (LEP) and English-Proficient Hispanics

http://www.meps.ahrq.gov/mepsweb/data_files/publications/rf28/rf28.pdf
The report is based on data from the 2004 Household Component of the Medical Expenditure Panel Survey. It updates prior work presented through a profile of LEP Hispanic adults and their health care using a large national sample and a respondent-report measure of English proficiency.

Diversity RX

http://www.diversityrx.org

Diversity Rx is a clearinghouse of information on how to meet the language and cultural needs of minorities, immigrants, refugees, and other diverse populations seeking health care. It covers topics from appropriate use of interpreters and communication basics to relevant demographics, state and federal laws, expert testimonies, bibliographies, glossaries, and statistics.

Guidelines for Accessing Interpreter Services

http://www.mass.gov/?pageID=eohhs2terminal&L=5&L0=Home&L1=Government&L2=Departments+and+Divisions&L3=Department+of+Public+Health&L4=Programs+and+Services+K+-+S&sid=Eeohhs2&b=terminalcontent&f=dph_substance_abuse_g_about&csid=Eeohhs2
The Massachusetts Department of Public Health provides the resource for working effectively with interpreters in substance abuse settings.

Health Care Language Services Implementation Guide

https://hclsig.thinkculturalhealth.org/user/home.rails

With growing concerns about racial, ethnic, and language disparities in health and health care and the need for healthcare systems to accommodate increasingly diverse patient populations, language access services (LAS) have become more and more a matter of national importance. As part of its mission, the Office of Minority Health, U.S. Department of Health and Human Services, provides a guide to help in advancing quality health care and LAS for all patients, regardless of language ability.

Information for Health Professionals on Cultural Competency from womenshealth.gov
http://www.4woman.gov/healthpro/cultural/

Our country is an increasingly culturally and linguistically diverse nation, and disparities in health care access, health outcomes, and health status are major issues. The information on cultural competency in health speaks to cultural awareness regarding differences among diverse racial, ethnic, and other minority groups, respecting those differences, and taking steps to apply that knowledge to professional practice.

Language and Cultural Access Program

http://www.ahschc.org/language.htm

The Language and Cultural Access Program was established by the Asian Health Services to help reduce language and cultural barriers that immigrants face in accessing health care. language and cultural barriers that immigrants face in accessing health care.

NASW Standards for Cultural Competence in Social Work Practice

http://www.socialworkers.org/sections/credentials/cultural_comp.asp

The Standards for Cultural Competence in Social Work Practice through NASW (the National Association for Social Work) are based on the policy statement, "Cultural Competence in the Social Work Profession" published in Social Work Speaks: NASW Policy Statements (2000) and the NASW Code of Ethics (1997), which charges social workers with the ethical responsibility of being culturally competent. NASW supports models and practices that advance services to affected populations.

National Center for Cultural Competence http://www.gucchd.georgetown.edu/nccc/ The website contains information to help individuals and organizations design, implement, and evaluate culturally and linguistically competent service delivery systems. It contains planning guides and maintains a database of resources on cultural and linguistic competence (e.g., including demographic information, policies, practices, articles, books, research initiatives and findings, curricula, multimedia materials and web sites, and others). A feature is a teaching module that covers topics such as the cultural competency self-assessment.

National Council on Interpreting in Healthcare

http://www.ncihc.org

The website promotes culturally competent interpreting in professional health care, as a means to support equal access to health care for individuals with limited English proficiency. It covers topics such as the role of the health care interpreter, interpreter qualifications, the terminology of health care interpreting, and models for the provision of health care interpreter training.

National MultiCultural Institute http://www.nmci.org/about/index.html The National MultiCultural Institute is a private, non-profit organization that is funded through fees-for-service, contracts, foundation grants, and corporate and individual contributions. Its network of staff, trainers, consultants, and clinicians includes women and men of diverse ethnic and cultural backgrounds who bring a range of knowledge and expertise to the workforce. The goal is to increase communication through multicultural training and resources.

National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities

http://www.diversitypreparedness.org/

The site contains the nation’s first online clearinghouse and information exchange portal designed to facilitate communication, networking, and collaboration to improve preparedness, build resilience, and eliminate disparities for racially and ethnically diverse communities during public health emergencies.

Office of Minority Health

http://www.omhrc.gov

The Office of Minority Health (OMH) was established in 1985 by the US Department of Health and Human Services. It advises the Secretary and the Office of Public Health and Science on public health program activities affecting American Indians and Alaska Natives, Asian Americans, Blacks/African Americans, Hispanics/Latinos, Native Hawaiians, and other Pacific Islanders. OMH operates the OMH Resource Center (OMHRC), which serves as an information and referral service on minority health issues for professionals, community groups, consumers, and students. OMHRC maintains a minority health knowledge center and database, distributes publications, manages exhibits, publishes funding opportunities, maintains a list of volunteer resource experts available to the public, and conducts literature searches.

Proceedings of the Surgeon General's Workshop on Improving Health Literacy

http://www.surgeongeneral.gov/topics/healthliteracy/toc.htm
On September 7, 2006, Acting Surgeon General Kenneth Moritsugu held a Surgeon General's Workshop on Improving Health Literacy. The goal of the workshop was to present the state of the science in the field of health literacy from a variety of perspectives, including those of health care organizations and providers, the research community, and educators.

Racial and Ethnic Disparities in U.S. Health Care: A Chartbook

http://www.commonwealthfund.org/publications/publications_show.htm?doc_id=672908
The goal of the chartbook is to create an easily accessible resource that can help policymakers, teachers, researchers, and practitioners begin to understand disparities in their communities and formulate solutions.

Transforming the Face of Health Professions through Cultural & Linguistic Competence Education: The Role of the HRSA Centers of Excellence

http://www.hrsa.gov/culturalcompetence/curriculumguide/
The Health Resources and Services Administration (HRSA) of the United States Department of Health and Human Services, in collaboration with the HRSA Centers of Excellence (COE) program encourages the teaching of cultural and linguistic competency content in the educational curricula of HRSA grant recipients. The curriculum guide, “Transforming the Face of Health Professions through Cultural & Linguistic Competence Education: the Role of the HRSA Centers of Excellence,” is a result of the efforts of HRSA and the COE. The publication of the guide is an achievement brought about by the efforts of individuals who worked many months to develop a cohesive and valuable curriculum guide. The goal of the HRSA Centers of Excellence is to reduce disparity in the health care system by increasing the number of underrepresented minorities working in the health field.

Tutorial: Race, Ethnicity, and Health Care

http://www.kaiseredu.org/tutorials/REHealthcare/player.html
In the tutorial, Cara James, Ph.D., senior policy analyst at the Kaiser Family Foundation, provides an overview of health care disparities, with a focus on health status, insurance coverage, and access to health services. The tutorial summarizes major national proposals to eliminate disparities.

Two-Year Evaluation Report of the Cultural Competency Curriculum Modules (CCCMs)

http://www.thinkculturalhealth.org/cccm/papers/Evaluation%20Report%20final.pdf
The Two-Year Evaluation Report of the Cultural Competency Curriculum Modules (CCCMs) was conducted to determine the program’s impact on physicians' knowledge, attitudes, and skills in the provision of culturally competent care. A mixed-methods approach was incorporated, using both qualitative and quantitative data from December 2004 through December 2006.